Reference

How vd88 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — including wallet data from bKash, Nagad, or Rocket. This policy explains exactly what we collect, why we hold it, and how you can request changes or deletion.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and deleteClear data retention rules

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across all account pages, including the deposit screens where you enter bKash or Nagad wallet details. Account access is protected by OTP verification sent to your registered mobile number — the same number linked to your Rocket or bKash profile. We do not store full payment credentials on our servers; only tokenised references used to match your account to a completed transaction are kept. Your data is never used for purposes beyond what this policy describes.

SSL Encryption

Every page where you enter account or wallet data is covered by SSL. This applies during bKash, Nagad, and Rocket payment flows as well as login.

OTP Account Access

We verify your identity at login using a one-time password sent to your registered mobile. This stops unauthorised access even if your password is compromised.

Data Retention Limits

We hold your data only as long as your account is active or as record-keeping obligations require. Closed accounts are purged according to our internal retention schedule.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences in your browser at any time.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, request a correction, or ask us to delete your information, contact our support team directly. We aim to acknowledge your request and respond with a clear outcome. The channels below are available for privacy-related queries specifically, not just general account help.

Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can locate your account record quickly.

Live Chat Open the live chat window in your account dashboard. Describe your privacy concern and an agent will escalate it to the right team on your behalf.

Account Settings Some data preferences, including marketing communication opt-outs, can be managed directly from the privacy section inside your vd88 account settings page.

What This Privacy Policy Covers and Why

vd88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also log device data such as your browser type, IP address, and session timestamps when you

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interact with the platform. This data helps us verify your account, process wallet transactions, and respond to support requests. We do not sell your personal data to third parties. We share only what is strictly required with payment processors to complete a bKash, Nagad, or Rocket
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transfer. Where third-party service providers handle data on our behalf, they are bound by confidentiality obligations consistent with this policy. Data collected for account verification is retained for as long as your account remains active. Once you close your account, we keep only what applicable record-keeping
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obligations require. Your use of this platform and the protections available to you depend on your local law and the eligible regions where vd88 operates. If you are in Bangladesh and unsure whether access is permitted in your area, check your local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on vd88

These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not covered here, reach us through live chat or email and we will respond directly.

We collect your name, email address, mobile number, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also logged when you access the platform.

We share data only with payment processors needed to complete your transaction. We do not sell your data. Any third party handling data on our behalf is bound by confidentiality requirements.

Contact support via live chat or email with your registered mobile number. We will locate your account record and provide a summary of the personal data we hold against it.

Yes. Submit a deletion request through live chat or email. We will delete your data once we have met any mandatory record-keeping obligations tied to your account history.

We do not store full wallet credentials. Only tokenised transaction references are kept. All payment screens are SSL-encrypted, and account access requires OTP verification to your registered number.

Your rights and the protections available to you depend on your local law and eligible regions. If you are unsure whether access is permitted in your area, review your local regulations before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoRocket Paybill

How vd88 Handles Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption

OTP Account Access

Data Retention Limits

Cookie Controls

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on vd88

01 What personal data does vd88 collect when I open an account?

02 Does vd88 share my data with third parties?

03 How can I request a copy of the data vd88 holds on me?

04 Can I ask vd88 to delete my account data?

05 How does vd88 protect my bKash or Nagad payment details?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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